Dental Emergencies

Emergencies Arising In Office Hours

Our office hours are Monday to Friday from 8:30 to 17:00. Our practice manager also acts as our administrator and receptionist and may be dealing with other matters arising from time to time. Should our telephone be unmanned, kindly leave a message on the answerphone leaving your name and telephone number and we will contact you as soon as possible.

Should your query be urgent, kindly phone our practice manager on her mobile telephone on 07885 913 279. Dental emergencies are defined as uncontrolled bleeding from the oral cavity, pain that cannot be controlled by using pain-relief medication or a dental infection that causes a swelling which is increasing in size. We are obliged to attend to our existing patients who are suffering from a dental emergency within 2 working days.

For further information about procedures involved when patients themselves, or members of their household are suspected of suffering from COVID-19, please visit our COVID-19 update page

Emergencies Arising Outside Office Hours

As of 2006, responsibility for weekends’, public holidays’ and out-of-hours’ care falls with the local health authority. Should you require emergency dental care in such circumstances, please call NHS Norfolk on 111.

Whilst we are affected by the COVID-19 pandemic, we will be happy to triage our patients outside of office hours, weekends and bank holidays.  Please get in touch with us, and we will try our best to help.